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Privacy Policy

Last updated: 10th August 2025

Nurse Nicole Aesthetics (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website nursenicole.co.uk, contact us, or use our services.

1. Who We Are

Business name: Nurse Nicole Aesthetics
Website: nursenicole.co.uk
Email: info@nursenicole.co.uk
Phone: 07538 094 378

We are a nurse-led aesthetic clinic based in the UK, providing non-surgical cosmetic and skincare treatments.

2. What Information We Collect

We may collect the following personal information when you contact us, book an appointment, or use our services:

  • Contact details: name, address, email address, phone number.

  • Medical information: relevant medical history, allergies, medications, and any information needed for safe treatment.

  • Booking information: appointment history, treatment preferences, and payment records.

  • Website usage data: IP address, browser type, pages viewed, and other standard analytics data.

3. How We Collect Your Information

We collect personal information in the following ways:

  • When you complete our contact form or booking form online.

  • When you email, call, or message us via social media.

  • During consultations and treatments in-clinic.

  • Through cookies and analytics tools when you visit our website.

4. How We Use Your Information

We use your personal information to:

  • Book and manage your appointments.

  • Carry out consultations and provide safe treatments.

  • Send appointment reminders and follow-up care information.

  • Respond to your enquiries.

  • Maintain accurate medical records as required by law.

  • Improve our website and services.

  • Send occasional marketing emails or texts (only if you have opted in).

5. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent – where you have given us permission to contact you or use your information.

  • Contract – where we need your data to provide the services you have requested.

  • Legal obligation – to comply with medical and regulatory requirements.

  • Legitimate interests – for essential business purposes such as responding to enquiries or improving services.

6. How We Store and Protect Your Data

  • All medical and personal records are stored securely in accordance with UK GDPR and Data Protection Act 2018.

  • Access to your information is restricted to authorised staff only.

  • We take appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

7. How Long We Keep Your Data

  • Medical records are kept for at least 8 years after your last treatment (as required by UK medical guidelines).

  • Non-medical data is kept only for as long as necessary to fulfil the purposes for which it was collected.

  • You can request deletion of your non-medical personal data at any time.

8. Sharing Your Information

We will never sell or rent your personal data. We may share your information with:

  • Medical professionals if required for your care.

  • Service providers (e.g., booking software, payment processors) who help us operate our business.

  • Regulators or law enforcement when legally required.

  • All third parties must comply with UK GDPR and keep your information secure.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request deletion of your data (where legally possible).

  • Restrict or object to our processing of your data.

  • Withdraw consent for marketing communications at any time.

  • To exercise your rights, contact us at info@nursenicole.co.uk.

10. Cookies

Our website may use cookies to enhance your experience and analyse website traffic.
You can adjust your browser settings to refuse cookies, but some features of the site may not function correctly.

11. Marketing Communications

We will only send you marketing messages if you have opted in.
You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Nurse Nicole Aesthetics
Email: info@nursenicole.co.uk
Phone: 07538 094 378
Website: nursenicole.co.uk

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